IMPACTS OF CITIZEN ENGAGEMENT ON THE SUCCESS OF E- GOVERNMENT ENTREPRENEURSHIP INITIATIVES IN NIGERIA
Keywords:
Citizen engagement, Citizen civic participation, Citizen digital literacy,E-government entrepreneurship initiatives, E-government, E-governanceAbstract
This study investigated the impacts of citizen engagement on the success of e-government entrepreneurship initiatives in Nigeria. The study is cross-sectional research focusing on the period from 2010-2024 and employed a survey design with questionnaire as research instrument on a likert scale (1-5). The sample size of the study was 400. This was gotten using a stratified sampling technique from a population of 69,927,800. The sample included respondents drawn from different demographics and locations in Nigeria. The study examined the impacts of citizens’ social media awareness (SMA), citizens’ online feedback (COF), citizens’ digital literacy (CDL), and citizens’ programme participation (CPP), as dimensions of citizen engagement that impacted on the success of entrepreneurship initiatives in Nigeria. The study used multiple regression analysis with SPSS 23 version to examine the impacts of the independent variables on the success of the dependent variable. The results show that citizen engagement positively impacts egovernment entrepreneurship initiatives success in Nigeria. Citizens’ social media awareness (SMA), citizens’ online feedback (COF), citizens’ digital literacy (CDL), and citizens’ programme participation (CPP) all positively impacted e-government entrepreneurship initiatives success in Nigeria. In order to ensure continued success in egovernment entrepreneurship initiatives in Nigeria, the study suggests that Nigeria's government should sustain inclusive planning, effective communication, and public collaboration with the citizens, while improving the ICT infrastructure.
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